Short-termism has intoxicated our workplaces, company boards, political systems, schools and academies. Inherent to our dominant neoliberal economy, corroborated by the way consumer technologies work, thinking short term is the most pernicious mental habit we have adopted. We have accepted it as inevitable, we have used it to turn our heads away from thinking of the consequences of our decisions.
Have you ever wondered why Jews survived to Egyptians, Assyrians, Babylonians, Sumers, Ottomans… so now, in the 21st Century, our western culture is still so profoundly anchored to its Biblical roots? Have you ever wondered why some heroes, like Nelson Mandela, could survive to more than 30 years imprisonment, exile, exclusion? What makes people and individual stronger than others? The answer is the story. The answer is purpose and narrative.
The idea of developing personas to build empathy and become more customer-centric is a powerful concept introduce by product design. Also, I agree, it is crucial for sales enablement and brand marketers. I tested some of my learnings in one year spent working for B2B company. We must admit that in many cases personas do not help to do your job of marketers much better than you can do without them.
More technology marketers are focused on creating the right content for the right person at the right time – but fewer are crafting content for specific points on the buyer’s journey: in the age of connected buyers, smart targeted content and automated personalized delivery are way more effective that static content modelled around the simplistic representation of a linear buyer journey.
Platform or publisher? This is not a pedantic question but the most fundamental issue we need to solve to promote responsibility among all players of our digital connected worlds, without giving room for censorship and freedom-limiting laws.
Design Thinking is often understood as a (design) process, but the underlying principles, mindsets and working attitudes are what make DT so effective in creatively solving any kind of problems, not only product-related.
have put together a rough review of some few lessons that you can take to your business.These basic lessons learned do not need you to be a big brand or have a big pocket, nor to be B2C. I called them the "Seven Ingredients of the Not-so-secret-sauce of a World-Class Content Marketer".
Once upon a time, brands were invented by some marketing geniuses in closed rooms: they were the result of research, competitors´ analysis and some kind of innate creativity. In that pre-digital era, Brands used to reach customers with few mono-directional, one-to-many, channels. Brands were broadcasters: a brand was a communication tool made to show the superiority of the product to sell.
A company's value is intrinsically linked to the value it brings to society as a whole. Successful companies must serve society, while a company that does not exist in unity with society and only pursues its bottom line will not survive. To be accepted by employees, suppliers and consumers alike, a company must contribute to society